EdgeEndo has a No Hassle Return Policy.

Bottom line…we want you to be happy with your product and our service.

Our un-paralleled return policy is simple:

We are so confident that you will like EdgeEndo® products, that if you are not satisfied with your purchase, we will refund the product value amount! 

 Equipment Returns

There is a 90-day return limit on equipment purchases.

Product Returns

  • FOR THE SAFETY OF OUR EMPLOYEES, please do not send back open packs or loose files, burs or tips. We will still honor our satisfaction guarantee on open packs, but ask that open product not be sent back.
  • Bur 100 packs are not refundable or returnable if opened.
  • EdgeEndo cannot accept returns on PPE equipment.  PPE equipment is not covered in EdgeEndo’s Return Policy.  All PPE sales are considered final.  
  • Please check the products in your order immediately upon receipt. Contact us as soon as possible if you have questions or concerns.
  • Please save any packaging if you have questions concerning damage or missing items.
  • You can print a FREE return label by clicking the link below and providing required information.

If you have a problem…

We value you as a customer and a partner out there on the cutting edge with the EdgeEndo team.  If you have concerns or questions about our products or your purchase, please contact our caring team of Customer Service Specialists, who will be happy to assist you. Reach out to us at info@edgeendo.com or 855-985-3636, 7:00am-6:00pm MST.


Thank you for choosing EdgeEndo!